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Applicant Frequently Asked Questions
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Article Content
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| Getting Started in E-Recruit |
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1. What is the Oregon E-Recruit System?
2. Where do I begin?
3. What type of computer do I need to apply online?
4. What if I do not have a computer?
5. How will I know when the state of Oregon is hiring for a specific job?
6. Will I be logged out automatically?
7. Is this a secure site?
8. I tried to create a new account but it says my email address is already in use?
9. Will the spam filters on my computer block e-mails from the system?
1. What is the Oregon E-Recruit System?
The state of Oregon is moving to an online application system, Oregon E-Recruit System. All branches of state government (Executive, Judicial, and Legislative) will be transitioning to this system from now until Spring 2010. During this transition all current employment opportunities can be found at www.oregonjobs.org
2. Where do I begin?
Everything starts at the State of Oregon Jobs Page website. There you will find links and Frequently Asked Questions (FAQs) for all open job postings. Please pay special attention to the application instructions in the announcement to ensure your application materials are submitted timely and correctly.
To begin, you can either look for a job you are interested in and then click ‘Apply’ to set up your own user account, or you can start by creating your own account so that your profile is set up for when you find a job posting you would like to apply for. Remember to keep a record of your Username and Password once you have set up your account. You will need your Username and Password to apply for other positions or to check the status of your application and when you access the E-Recruit system; you will need to input this information exactly.
3. What type of computer do I need to apply online?
You need access to a personal computer with a modern Web browser program and a connection to the Internet.
4. What if I do not have a computer?
If you know how to use a computer but don't have access to one you may:
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Visit your local WorkSource Oregon Center for assistance and use of a public access computer;
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Use a public access computer at any Public Library. Click the link to find a Public Library near you.
5. How will I know when the state of Oregon is hiring for a specific job?
You may complete an interest card for e-mail notification of Job Categories or specific Job Classifications. When a position with that title is posted, you will receive notification at the e-mail address you provide.
6. Will I be logged out automatically?
Yes. You will be logged-out automatically after 30 minutes of inactivity. Any unsaved changes will be lost. Be sure to click the 'Save Work in Progress' button frequently while working on your application and before you leave the computer for an extended period of time.
7. Is this a secure site?
Users can be confident that they are enjoying the same level of trust and security used by all of the Top 40 Web sites and Fortune 500 companies worldwide. Only authorized employees in the Human Resource Department and authorized staff designated to review specific job openings will have access. The state of Oregon does not share its database with other companies.
8. I tried to create a new account but it says my e-mail address is already in use?
You may have already created a user account and applied for a job using that e-mail address. If you don't remember your Username and Password click on the 'I Forgot My User Name and/or Password' link, and it will e-mail you the information. If you are not successful please call 1-877-204-4442 and they will assist you.
Note: Each individual applicant must have a unique Username and Password and e-mail address.
9. Will the spam filters on my computer block e-mails from the system?
Yes, your spam filter can block e-mails coming from the Oregon E-Recruit System. Please make sure to go in and allow these e-mails to come through as agencies will will be sending information to applicants via e-mail.
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| How to Apply for a Job |
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10. If I have questions about job postings and the application process, what should I do?
11. I found a job that looks interesting! How do I apply for it?
12. How do I know if I am qualified for this job?
13. How do I save my application?
14. If I don't have an e-mail address, what can I do?
15. How long will it take to apply for a job?
16. How can I verify that my application has been received?
17. Who will see my application if I use the state of Oregon online application process?
18. Is there an application deadline?
19. How do I print my application?
20. I missed the deadline. Can I still apply?
21. Do I have to fill out an application?
22. I submitted an application, will I automatically be considered for other positions?
23. How can I obtain/submit a paper copy of the state of Oregon Application?
24. I was filling out my application and I lost all my information. What happened?
25. What if I submit more than one copy of my application to the same announcement?
26. How can I review the status of a recruitment, my account or application?
27. How will I be contacted regarding the status of the position I applied for?
28. What if I am not chosen?
29. What is an oral examination?
30. I want to apply to a job posting and/or submit my application, but I don't see the Apply and/or Submit button? How can I apply for this job?
10. If I have questions about job postings and the application process, what should I do?
For questions about specific job postings, contact the hiring agency at the contact information provided on the job posting.
For questions about the E-Recruit application process access our online application guide and continue to read through the questions posted on this page.
If you are having technical difficulties using the system to apply for a job online, contact NeoGov during their business hours, 6 a.m. - 6 p.m. Pacific Standard Time, Monday through Friday at 1-877-204-4442 (toll free).
11. I found a job that looks interesting! How do I apply for it?
All current openings are posted at www.oregonjobs.org. To view positions only posted on the Oregon E-Recruit System start by going to the Oregon E-Recruit Home Page and you can find job postings under Job Opportunities and Internal Postings. The Job Opportunities page is where you can find all job postings that do not require current state employment. The Internal Postings page is where you can find all job postings that will require you to currently be employed with the state of Oregon. A separate application must be submitted for each available position for which you wish to apply. Applications must be received on the closing date of the job posting.
When you first apply to a job posting in the Oregon E-Recruit System, you will need to establish an account, create a Username and Password, along with a reminder question to help you should you forget your password.
We encourage you to complete each part of the application in detail. You can add additional work history and education as needed. Please start with the most recent experience/educational entry when prioritizing your information. Each time you input information, you will need to click on the 'Save and View Application' button. If the system is inactive over 30 minutes, it will automatically log you off.
The state of Oregon is an Equal Opportunity Employer and all applicants are considered strictly on the basis of their qualifications for the position. Any applicant that requires additional assistance during the recruitment process should contact the hiring agency directly.
12. How do I know if I am qualified for this job?
You will know that you are qualified for the job posting if you review the ‘Qualifications’ section of the job posting and find that your work experience and educational background meets or exceeds the requirements.
Your application materials, including your answers to the 'Supplemental Questions,' will be reviewed to determine if you meet the minimum qualifications and how you meet the desired attributes for the position to which you have applied. Answers to questions about specific experiences must be supported in your work experience statements in the application form or your resume. Only those individuals who most closely match the desired attributes will be invited to an interview.
If all the required information is not provided, your application will not be considered.
13. How do I save my application?
You must click 'SAVE' to retain the information you have entered. If you close your browser prior to clicking 'SAVE,' you will lose any information you entered after the last time you clicked 'SAVE.' If at any time you need to exit out of the application form, click the 'SAVE' button at the bottom of the form. You can return to your application later by logging into your account with your Username and Password. Do not click the 'Back' button on your browser prior to saving your application, or you will lose any information that you entered.
Certain information is required in order for an application to be complete. Required information is denoted with an asterisk (*). The more information you provide, the easier it will be to evaluate your skills, abilities and qualifications. Incomplete applications may be rejected so please be thorough. Remember, your resume may be included as a supplement to your application, but cannot replace any information required for the application.
14. If I don't have an e-mail address, what can I do?
If you do not already have an e-mail address, free e-mail accounts are available through a number of internet providers. The state of Oregon cannot endorse any particular provider, but examples of free e-mail providers include: Microsoft, Yahoo, Google, and America Online.
Note: You cannot share e-mail addresses with anyone else. Each individual applicant must have a unique Username and Password and e-mail address.
15. How long will it take to apply for a job?
On average, allow approximately 30 - 45 minutes to complete your application. After you complete the section labeled 'Agency Wide Questions,' you can either click the 'Save and Proceed' button to move to the next step of the application process or click the 'Save Work in Progress' button and complete at a later time.
Note: You must click the 'Confirm' button at the end of the application on the posted close date to be considered for the job posting. Please allow plenty of time to apply online in case you have technical difficulties with your computer. Do not wait until the last day to apply.
16. How can I verify that my application has been received?
If you submitted electronically, you will receive a confirmation via email after you submit your application.
To verify the positions you have submitted applications for, you can go to the Applicant Login, enter your Username and Password, and then click on the 'Application Status' tab.
17. Who will see my application if I use the state of Oregon online application process?
The state of Oregon takes your privacy very seriously. All information is on a secure web server. Only the Human Resource Department and designated staff who are authorized to review applications for specific job openings will have access. The state of Oregon does not share its database with other companies.
18. Is there an application deadline?
Yes, the closing date for each position is listed on the job posting. All application materials (including Veteran's Preference documentation) must be received on the posted close date. Once a position closes, it will be removed from the web site and applications will not be accepted.
Job Opportunities which have 'Continuous' or 'Open until filled' listed as the closing date will remain open until all positions have been filled.
19. How do I print my application?
After you have submitted your application, you will see a link to 'Click here for a printable version of the application you just submitted.' Select that option to print your application.
20. I missed the deadline. Can I still apply?
No, once a closing date for a position has passed, no applications will be accepted or considered. Please continue to visit the State of Oregon Jobs Page web site and apply for new jobs as they become available. You may also want to complete an interest card to be automatically notified when a position in which you are interested in opens. Interest cards are available by both Job Category and/or Job Classification.
Note: Interest cards will not be sent out for internal job postings.
21. Do I have to fill out an application?
Yes, everyone who applies for a position with the state of Oregon is required to submit an application.
22. I submitted an application, will I automatically be considered for other positions?
No, you must submit a separate application for all positions you are interested in. To ensure you will be considered for other positions, watch the State of Oregon Jobs Page for available openings or complete an interest card for e-mail notification of Job Categories or specific Job Classifications.
23. How can I obtain/submit a paper copy of the state of Oregon Application?
The state of Oregon strongly encourages you to submit your application electronically. It is important to follow the instructions provided in the job posting as some will not allow paper applications to be submitted.
If you are unable to complete the application electronically via a computer a paper copy application (hand written only) can be requested by calling 503-378-8344. If you have a question regarding a specific job posting contact the hiring agency through the contact information provided on the job posting.
Note: All application materials (including Veteran's Preference documentation) must be received on the posted close date.
24. I was filling out my application and I lost all my information. What happened?
You may have used the 'Back' button (located on your Internet toolbar) which, when used, removes all data. Remember to save your work periodically to avoid losing the information you have input. You may be able to log in to your account and see if your information was saved under your profile.
The system will time out after 30 minutes of no activity. Typing information into your profile is not considered activity in the system. Saving your information is activity, so do it often.
25. What if I submit more than one copy of my application to the same announcement?
The most recent application received will be considered. In other words if you apply on Tuesday and then again on Thursday, the Thursday application will be reviewed to determine if you meet the minimum qualifications and desired attributes of the position. The Tuesday application will be electronically kept but made inactive in our system and archived.
26. How can I review the status of a recruitment, my account or application?
To verify the positions you have submitted applications for, you can go to the Applicant Login, enter your Username and Password, and then click on the 'Application Status' tab. You will see a list of your applications and their status.
27. How will I be contacted regarding the status of the position I applied for?
You will be contacted by a representative of the hiring agency. Failure to respond may result in removal from the eligible list for that recruitment.
28. What if I am not chosen?
Vacancies are filled in a competitive process. If you are not successful in getting a job right away, try not to feel discouraged. Continue to check our job openings for other jobs that interest you, and apply if you feel you are qualified.
29. What is an oral examination?
An oral examination is an interview.
30. I want to apply to a job posting and/or submit my application, but I don't see the Apply and/or Submit button? How can I apply for this job?
The job posting may have mixed content and when the Security Warning box popped up on the screen the wrong selection was made. One of the security warnings you may receive will look like this:
You will need to select No because the Apply button is considered non-secure. Each browser is configured differently, so make sure to read the Security Warning boxes carefully.
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| Applicant Profile Maintenance |
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30. How can I add additional employment or education entries?
31. How do I change my address, telephone, or e-mail information?
32. How do I edit or delete the information on my online job application?
33. How do I add an attachment to my application?
34. Is there information that should be removed from attachments like the DD214, transcripts, etc?
30. How can I add additional employment or education entries?
Go to Applicant Login and enter your Username and Password. You will see a list of applications you have created. Choose the application you want to modify and click the 'Edit' link.
Click the 'Add Education' or 'Add Work Experience' links in each section. List education and/or work experience in chronological order, starting with most recent. After each entry, click the 'Save and View Application' button.
31. How do I change my address, telephone, or e-mail information?
You will need to log into your account by using your Username and Password click on 'My Account' and then click on 'Edit Contact Information.' This will update your master profile for any agency where you have submitted applications.
32. How do I edit or delete the information on my online job application?
Go to Applicant Login and enter your Username and Password. You will see a list of applications you have created. Choose the application you want to modify and click the 'Edit' link.
Note: This will not update the information you have on file for any jobs you have already applied for.
33. How do I add an attachment to my application?
34. Is there information that should be removed from attachments like the DD214, transcripts, etc?
Yes, please remove your Social Security Number, date of birth, and drivers license information before attaching documents to your master profile.
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